We Use Customer Insights to Identify Corporate priorities

The First Consultants to Use AI to Prioritize Corporate Strategy and Provide Real Action Insights

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"We used MachineCore to inform our business turnaround strategy and then validate the progress we were making. It has underpinned our success for the last year" - Senior Executive, National Retail Chain

Why Analyze Customer Feedback?

Most businesses don't measure customer satisfaction well, here's what they are losing:

1.

REvenue

40 years of research proves that customer satisfaction is the primary determinant of whether a purchase is made or not.
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2.

Recommendations

Satisfied customers are far more likely to recommend  products and services to others, leading to improved customer acquisition.
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3.

Return Visits

Satisfied customers are more likely to return and purchase again than those who are dissatisfied.

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4.

Loyalty

Customer loyalty is entirely dependent on meeting expectations. Businesses who don't assess their feedback well, seldom generate strong loyalty.

We use A state-of-the-art technology Stack

Why Machinecore?

70% of businesses are unhappy with their existing customer analytics providers;
This is because those providers do not provide actionable insights.
At MachineCore we turn customer insights into business actions.
No I.T. involvement needed.
No lengthy projects --> Quick analysis and ROI.
We use existing customer feedback to start immediately.
We bring all customer feedback together in one platform.
We quickly aggregate customer feedback to inform priorities, capital investments and actions.
Because MachineCore turns customer insights into profits.
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For Businesses

Understand where your business should prioritize its efforts based on direct feedback from your customers. MachineCore will analyze all of your customer feedback from any source all in one platform and let the assess where the biggest priorities are for your business.

Simple setup and powerful results.

  • Business Areas Ranked by Impact on NPS
    Always know which areas are impacting the satisfaction of your customers the most.
  • Understand Where You Are Winning & Losing
    See a prioritized list of areas where you are winning customers and losing customers
  • Set Business Strategy From Customer Feedback
    Quickly see which areas require business focus and investment and the areas that can be deprioritized
Stop relying on outdated customer analysis, use cutting-edge technology to quickly identify the actions that will take your business to the next level...

For Consultants, Private Equity Firms, and software companies

MachineCore's powerful analytics platform can provide quick analysis and health checks of any business using internal or external data.

  • Business Health Check
    MachineCore's platform can provide a quick health check and validate investment theses.
  • Capability Gap Identification
    Identify capability gaps in potential sales targets and use the analysis to sell your solutions, backed by customers.
  • Rapid Strategic Assessments
    Use MachineCore to perform  opportunity assessments in just a few days, supported by direct customer insights.

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